Beware of counterfeit products
Beware of illegal counterfeit products
We have confirmed that a large number of counterfeit products claiming to be Mitutoyo products are being distributed around the world.
Counterfeit products do not meet Mitutoyo's quality standards and not only may they cause measurement problems, but they may also unintentionally involve customers in illegal activities.
* Please note that we are not responsible for any defects in counterfeit products or any accidents or losses caused by counterfeit products.
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Purchase from a trusted retailer
Mitutoyo is actively working to eliminate counterfeit products globally, but it is difficult to eliminate all counterfeit products. Therefore, when purchasing Mitutoyo products, we ask that you purchase them from a trusted dealer.
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Mitutoyo trademark registered with Chinese customs to eliminate counterfeit products
Like many global companies, we have strengthened our anti-counterfeiting measures by registering the Mitutoyo trademark with China Customs. If you experience any inconvenience when exporting or importing into China, please contact our sales representative.
Counterfeit product samples
Malicious counterfeits are becoming more sophisticated every year, but when you compare them to genuine products, you will notice many differences in the details. Please refer to the pamphlet for details on the difference between counterfeit and genuine products and how to tell them apart.
Counterfeit products found in the past
Photo of imitation of test indicator (513-404)
Genuine
Genuine photo of test indicator (513-404)
Brochure on counterfeit Mitutoyo products
Counterfeit calipers and dial gauges
Examples of counterfeit calipers, dial gauges and test indicators
Updated March 2021
お問合せ
For inquiries or reports regarding counterfeit products, please contact the following number:
Inquiry by phone
Japan Sales and Service Headquarters Sales Management Department
Global Marketing Headquarters Business Management Department
Reception hours: 8:30-12:00, 13:00-17:15
(Excluding Saturdays, Sundays, holidays, year-end and New Year holidays, and company holidays such as summer holidays)
To customers who have purchased or have already purchased Mitutoyo products overseas
For customers who purchase Mitutoyo products overseas, we will introduce you to authorized distributors through the websites of Mitutoyo's overseas subsidiaries in each country or region. In addition, inquiries from customers who have purchased products overseas will be handled by the Mitutoyo overseas subsidiaries in each country or region.
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